Bandmerch makes every effort to ship every order as quickly as possible. For in-stock items shipping generally occurs between 1-3 business days (24-72 hours / M-F excluding holidays) from the placement of your order. Shipment for pre-orders and special item orders are governed by rules associated with the item, generally published on the items feature page within the store. Look for updates on your special orders published regularly on these pages.
Occasionally due to quality issues or difficulties beyond our control, items ship later than these guidelines. If you feel your purchase is taking longer than expected, please contact customer service firstname.lastname@example.org and include your First/Last name and order number when submitting your inquiry.