Due to high merchandise demand and varying stock levels, we are unable to offer exchanges. If you would like a different product than what you ordered, you may return the original item in accordance to the return guidelines and place a new order.
To return merchandise, please complete the return label and form. Affix the return label to the outside of the packing box/envelope. Include the return form with your merchandise and mail to Bandmerch. You may utilize your preferred shipping method; however we recommend returning merchandise via a traceable carrier.
Refunds will be credited to your account within approximately 10 - 14 business days from the date the return is received by Bandmerch. The credit may be reflected to your account on your next statement depending on the issuing bank and/or billing cycle.