What Is Your Exchange Policy?

Due to high merchandise demand and varying stock levels, we are unable to offer exchanges. If you would like a different product than what you ordered, you may return the original item in accordance to the return guidelines and place a new order.  

To return merchandise, please complete the return label and form.  Affix the return label to the outside of the packing box/envelope. Include the return form with your merchandise and mail to Bandmerch.  You may utilize your preferred shipping method; however we recommend returning merchandise via a traceable carrier.  

Refunds will be credited to your account within approximately 10 - 14 business days from the date the return is received by Bandmerch.  The credit may be reflected to your account on your next statement depending on the issuing bank and/or billing cycle.


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